AI can save you time, improve your work, and help you think through complex problems—but only when you use it the right way.
This beginner-friendly matrix helps you decide whether AI is the right tool for the task at hand. It shows what AI is great at, where it needs human backup, and where you’re better off relying on your own expertise.
Task category | Use AI confidently | Use with caution | Not a good fit |
|---|---|---|---|
✅ | ⚠️ | ❌ | |
Writing & editing | Rewording awkward sentences, summarising long text, outlining ideas. 🛠 ChatGPT, Wordtune, Notion AI 🌟 Prompt tip: “Make this shorter and clearer.” | Drafting emotionally nuanced emails or high-stakes writing. 🛠 ChatGPT with tone settings ⚠️ Edit carefully for tone and clarity. | Finalising legal or regulatory documents. ✘ Use a professional—AI can’t guarantee accuracy. |
Brainstorming & ideas | Topic generation, name ideas, content inspiration. 🛠 ChatGPT, Canva Magic Write 🌟 Prompt tip: “Give me 10 name ideas for…” | Idea development in sensitive or personal contexts. ⚠️ Check for originality and relevance. | Solving personal or ethical dilemmas. ❤️ Use human reflection and discussion instead. |
Research & analysis | Surface-level questions, definitions, comparisons. 🛠 Perplexity AI, ChatGPT with web access 🌟 Prompt tip: “Explain X like I’m new to it.” | Data interpretation or stats from unknown sources. ⚠️ Always verify with original sources. | Academic citations or legal facts. ✘AI may fabricate or oversimplify. |
Decision support | Weighing options, listing pros and cons. 🛠 ChatGPT, Gemini 🌟 Prompt tip: “What are the trade-offs between X and Y?” | Important personal, financial, or business decisions. ⚠️ Use for thinking, not final calls. | Life-changing or emotional decisions. ❤️ Talk to a trusted human advisor. |
Communication | Drafting internal updates, simplifying messages. 🛠 Grammarly, Notion AI 🌟 Prompt tip: “Write this in a professional tone.” | External or high-sensitivity comms. ⚠️ Refine tone, cultural fit, and impact. | Apologies or emotionally charged messages. ❤️ Use your own voice and empathy. |
Planning & organisation | Itineraries, checklists, agendas. 🛠 ChatGPT, Notion AI, Microsoft Copilot 🌟 Prompt tip: “Create a checklist for…” | Complex project planning. ⚠️ Customise and confirm logistics. | Managing real-time teams or constraints. 🛠 Use collaborative project tools instead. |
Design & content creation | Post ideas, blog outlines, simple visuals. 🛠 Canva Magic Write, ChatGPT, Microsoft Designer 🌟Prompt tip: “Give me 3 carousel post ideas…” | Design layout or branding. ⚠️ Use as a starting point—not strategy. | Logos or brand-defining visuals. ❤️ Use human creativity and expertise. |
Sensitive/ | — | Coaching prompts, journaling. ⚠️ Good for structure, not for depth. | Conflict, grief, or complex emotional issues. ❤️ People need people. |
This resource was developed by AI Sally to support early-stage AI learners. It reflects best practices, general tool insights, and original examples based on typical professional workflows.